Privacy policy
1. Introduction
CATALO Naturals, Inc. ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website global.catalo.com ("Site"), purchase our products, or interact with our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Our Pledge
This privacy statement has been created to demonstrate our commitment to your privacy and transparency. The following outlines how your personal data is collected and used, and the measures we take to protect it.
3. Information We Collect
a. Personal Information
We collect personal information that you provide directly to us, including:
-
Identifiers: Name, email address, phone number, postal address, and payment information.
-
Commercial Information: Records of products or services purchased, obtained, or considered.
-
Internet Activity: IP address, browsing history, search history, and interactions with our Site.
-
Geolocation Data: If enabled, we may collect location information from your device.
-
Sensitive Personal Information: We do not collect sensitive personal information as defined under applicable laws, unless explicitly provided by you for specific services.
b. Cookies and Web Technologies
Cookies may be used to improve user experience and analyze site traffic. Cookies are small data files stored on your device that help websites remember information. You may refuse cookies by adjusting your browser settings, but doing so may limit your use of certain features on the Site.
4. How We Use Your Information
We may use the information we collect for the following purposes:
-
Service Delivery: To process orders, manage accounts, and provide customer service.
-
Communication: To send transactional emails, updates, or promotional materials (with your consent).
-
Site Improvement: To analyze usage and improve our website and services.
-
Legal Compliance: To comply with legal obligations and protect our legal rights, users, and business.
5. Sharing Your Information
We do not sell your personal information. However, we may share it in the following limited situations:
-
Service Providers: With trusted third-party vendors who support our operations (e.g., shipping, payments, marketing).
-
Legal Obligations: If required by law, regulation, or legal process.
-
Business Transfers: If our business undergoes a reorganization, your information may be part of the transferred assets.
6. Confidentiality and Security
Personal information is submitted with your knowledge and consent. We implement industry-standard encryption and access control measures to protect your data. Only authorized personnel have access to your personal information.
CATALO Naturals, Inc. will not disclose, sell, or share your information with third parties without your permission, unless legally required.
7. Your Rights Under U.S. Law
Depending on your location, particularly if you are a California resident, you may have the following rights under U.S. privacy laws, such as the California Consumer Privacy Act (CCPA):
-
Right to Know: You can request details about what personal information we collect, use, and disclose.
-
Right to Delete: You can request that we delete your personal information, subject to legal exceptions.
-
Right to Opt-Out: You may opt out of the sale of your personal information. (Note: We do not sell your personal information.)
-
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
8. Email Preferences
If you no longer wish to receive promotional messages or special offers from us or our affiliates, you may opt out by emailing us at webmaster@catalo.us with the subject line "UNSUBSCRIBE" and make a request to remove you.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable privacy laws, you may contact us at:
CATALO Naturals, Inc.
Address: 2927 Lomita Boulevard, Torrance, CA 90505
Email: webmaster@catalo.us
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date clearly noted. Changes will not be applied retroactively.
Updated April 2025