Privacy policy
1. Introduction
CATALO Naturals, Inc. ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website global.catalo.com ("Site"), purchase our products, or interact with our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Our Pledge
This privacy statement has been created to demonstrate our commitment to your privacy and transparency. The following outlines how your personal data is collected and used, and the measures we take to protect it.
3. Information We Collect
a. Personal Information
We collect personal information that you provide directly to us, including:
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Identifiers: Name, email address, phone number, postal address, and payment information.
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Commercial Information: Records of products or services purchased, obtained, or considered.
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Internet Activity: IP address, browsing history, search history, and interactions with our Site.
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Geolocation Data: If enabled, we may collect location information from your device.
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Sensitive Personal Information: We do not collect sensitive personal information as defined under applicable laws, unless explicitly provided by you for specific services.
b. Cookies and Web Technologies
Cookies may be used to improve user experience and analyze site traffic. Cookies are small data files stored on your device that help websites remember information. You may refuse cookies by adjusting your browser settings, but doing so may limit your use of certain features on the Site.
We and our advertising partners, including Google, also use cookies and similar technologies for interest-based advertising and to measure how our ads perform (for example, Google Ads conversion tracking and remarketing). You can opt out of Google's use of advertising cookies through Google Ads Settings, or opt out of interest-based advertising more broadly through the Digital Advertising Alliance at optout.aboutads.info. You can manage your cookie preferences on this Site at any time using the cookie preference banner. Some browsers offer a "Do Not Track" signal; because there is currently no common industry standard for how sites should respond to it, our Site does not change its behavior based on that signal.
4. How We Use Your Information
We may use the information we collect for the following purposes:
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Service Delivery: To process orders, manage accounts, and provide customer service.
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Communication: To send transactional emails, updates, or promotional materials (with your consent).
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Site Improvement: To analyze usage and improve our website and services.
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Legal Compliance: To comply with legal obligations and protect our legal rights, users, and business.
5. Sharing Your Information
We do not sell your personal information. However, we may share it in the following limited situations:
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Service Providers: With trusted third-party vendors who support our operations (e.g., shipping, payments, marketing).
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Legal Obligations: If required by law, regulation, or legal process.
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Business Transfers: If our business undergoes a reorganization, your information may be part of the transferred assets.
6. Confidentiality and Security
Personal information is submitted with your knowledge and consent. We implement industry-standard encryption and access control measures to protect your data. Only authorized personnel have access to your personal information.
CATALO Naturals, Inc. will not disclose, sell, or share your information with third parties without your permission, unless legally required.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy — including to process your orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements — after which it is securely deleted or anonymized.
7. Children's Privacy
This Site is intended for a general adult audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Some of our products are formulated for children, but they are marketed to, and purchased by, the parents or guardians who use this Site — not by children directly. If you believe a child has provided us with personal information without a parent's or guardian's consent, please contact us at webmaster@catalo.us and we will take steps to remove that information.
8. Your Rights Under U.S. Law
Depending on your location, particularly if you are a California resident, you may have the following rights under U.S. privacy laws, such as the California Consumer Privacy Act (CCPA):
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Right to Know: You can request details about what personal information we collect, use, and disclose.
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Right to Delete: You can request that we delete your personal information, subject to legal exceptions.
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Right to Correct: You can request that we correct inaccurate personal information we maintain about you.
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Right to Opt-Out: You may opt out of the sale of your personal information. (Note: We do not sell your personal information.)
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Right to Limit Use of Sensitive Personal Information: You can direct us to limit our use of your sensitive personal information to what's necessary to provide our products and services.
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Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
9. Email Preferences
If you no longer wish to receive promotional messages or special offers from us or our affiliates, you may opt out by emailing us at webmaster@catalo.us with the subject line "UNSUBSCRIBE" and make a request to remove you.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable privacy laws, you may contact us at:
CATALO Naturals, Inc.
Address: 2927 Lomita Boulevard, Torrance, CA 90505
Email: webmaster@catalo.us
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date clearly noted. Changes will not be applied retroactively.
Updated September 2026